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Special K
 Post subject: Big Thank You PR
PostPosted: Tue Aug 26, 2008 10:49 pm 
Masters Degree in Mongering!
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Joined: Wed Mar 03, 2004 1:11 am
Posts: 894
Location: Red Sox Nation
Huge thanks to Phoenix for posting this valuable information!! I called AAdvantage today and spoke to one of the reps, he advised me that since I already have a round trip flight of more than 750 miles booked (CR in October) that when those miles post to my account, I need to contact customer service again and they will re-engage my lost miles, all 36K!!

PR, I owe you a few beers if you're in town late October.

SK

PS...Junky, when you get into that phone menu just say customer service and you'll get transferred. :D
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Phoenix Rising
 Post subject: Re: HELP!
PostPosted: Tue Aug 26, 2008 11:42 pm 
PHD From Del Rey University!
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Joined: Tue May 16, 2006 4:12 pm
Posts: 5173
Location: The City of Eternal Spring
Junky11 wrote:
Who exactly at AA did you talk to about this?


AAdvantage Customer Service
1-800-882-8880

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Junky11
 Post subject:
PostPosted: Thu Sep 04, 2008 10:03 pm 
I can do CR without a wingman!

Joined: Wed May 21, 2008 12:22 pm
Posts: 267
Location: Baltimore
Thanks !!!! I am in the process of recovering 57K miles!!!!! I own you a beer --for real!

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Special K
 Post subject:
PostPosted: Fri Sep 05, 2008 8:25 pm 
Masters Degree in Mongering!
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Junky11 wrote:
Thanks !!!! I am in the process of recovering 57K miles!!!!! I own you a beer --for real!


Or 50K, since that's the most they'll re-engage. :wink:
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Junky11
 Post subject:
PostPosted: Mon Sep 15, 2008 7:44 pm 
I can do CR without a wingman!

Joined: Wed May 21, 2008 12:22 pm
Posts: 267
Location: Baltimore
Special K wrote:
Junky11 wrote:
Thanks !!!! I am in the process of recovering 57K miles!!!!! I own you a beer --for real!


Or 50K, since that's the most they'll re-engage. :wink:


they'll renew more than 50K if you following the rules right.

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Special K
 Post subject:
PostPosted: Tue Sep 16, 2008 1:51 am 
Masters Degree in Mongering!
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Joined: Wed Mar 03, 2004 1:11 am
Posts: 894
Location: Red Sox Nation
Junky11 wrote:
Special K wrote:
Junky11 wrote:
Thanks !!!! I am in the process of recovering 57K miles!!!!! I own you a beer --for real!


Or 50K, since that's the most they'll re-engage. :wink:


they'll renew more than 50K if you following the rules right.


I received this same email, clearly stating they'll renew up to 50K miles. How does following the rules correctly make it different?

SK

Phoenix Rising wrote:

Here’s the Info You Requested on Restoring Your Expired Miles:

We’re delighted that you wish to re-engage in the AAdvantage® program, and encourage you to keep up your progress. Once you complete the following requirements, be sure to let us know and we will restore up to 50,000 of the miles that expired from your account:
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Special K
 Post subject: Muchas Gracias PR!!
PostPosted: Tue Nov 18, 2008 12:28 am 
Masters Degree in Mongering!
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Joined: Wed Mar 03, 2004 1:11 am
Posts: 894
Location: Red Sox Nation
After completing my most recent round trip flight to SJO on AA and contacting customer service, AA has reactivated my expired 36,294 miles!!! I can't thank Phoenix Rising enough for posting the original thread explaining the process of reactivating ones expired AA miles.

Muchas gracias Amigo! :D

SK
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Phoenix Rising
 Post subject:
PostPosted: Fri Dec 12, 2008 8:43 am 
PHD From Del Rey University!
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Joined: Tue May 16, 2006 4:12 pm
Posts: 5173
Location: The City of Eternal Spring
Good for you Special K!!! Just got mine back yesterday!!!! :D :D :D

Dear Phoenix Rising,

Thank you for contacting AAdvantage Customer Service regarding the
status of your Re-engagement Challenge. We are glad that you decided to
participate in this one-time offer.

We are pleased to confirm that you have met the selected criteria and
successfully completed the challenge. We have restored 19,672 previously
expired miles to your AAdvantage account, however, please allow 48 hours
for the miles to appear. This brings your Total Available Award Mileage
balance to 28,335 miles....We appreciate your continued
participation in the AAdvantage program.

Thank you for participating in the AAdvantage program. We appreciate
your business.

Regards,

Geta M.

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Junky11
 Post subject:
PostPosted: Fri Dec 12, 2008 6:37 pm 
I can do CR without a wingman!

Joined: Wed May 21, 2008 12:22 pm
Posts: 267
Location: Baltimore
I got approx 57K miles restored just a few days ago and one of the things I had to do was get a credit card that gave me 25K also!

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