To be honest, I didn't read all 3 pages. Sorry.
Mona Lisa looks to have much left to do. The rooms were a bit musty smelling. Still, it is a fine deal at $39.99. They actually require $45 cash at check in. Prepay. Not at booking, not at check-out, but at check in. Cash only.
They gave me room 318 (or 318-A as they call it). A pretty sizable room with excellent natural light on this corner unit. Everything is a bit worn (faucets, ceiling tiles, carpet, towels, counters, etc). It's one of those hotels that is perfectly suitable unless you are the type to post pictures on TripAdvisor of missing caulk or a rust stain on the floor near the toilet. If that is you, stay at the Hyatt. I can hook you up for $85/night (vs $119 + 13% tax on their site).
For me, the lack of a functional restaurant & casino is almost a non-factor. While the restaurant is closed & ML is offering the discounted rate, no breakfast was included. I did appreciate the free breakfast at the Dunn Inn. HDR & SL are both 650 meters from ML, so if it's late or raining, a taxi is only 630c (about $1.18) to either venue.
At ML, the bar was open. They had 4 girls which were not bad either visually or personality wise. Hotel staff was reasonably friendly. All girl guests (except Luna) had to submit their IDs. The staff photo copied the girl's ID and had the customer sign a sheet with her photocopied ID. This seems like a reasonable customer protection although the desk never called when the girl left like they usually do in Asia before returning the ID.
Water pressure was terrible. But the hot water & A/C worked well. All in all, hard to beat the ML for $45/night all-in. Construction was apparently occurring on the 4th floor but it was not noticeable. If you aren't one to post every piece of missing caulk on TripAdvisor & complain you've been screwed, then you'll probably find ML to be perfectly suitable and a great value @ $45 all in.
To the new owners of ML, during your renovation the one easy improvement you could make it to have decent towels. Despite the discounted rates, it would be advisable to have decent towels for your customers while the renovations continue. If David & Donna @ Casa 69 can provide outstanding towels & linens for rooms charging (standard rate) less than your discounted renovation rate, it would be appreciated if you could at minimum provide suitable towels.
Despite being perfectly content at ML, I definitely preferred my stay at Dunn Inn. The cheapest rate on their website shows $74 but through Expedia, you can get a full for $50/night, a queen for $57/night all in (this means the 13% tax is included). I chose a queen and asked for a desk in my room. They gave me room 16. This room is better than Amante & El Dorado junior suites at SL which run $109 + 13% tax. You can see picture of my room in my Costa Rica Redemption Tour trip report. I wondered if I just threw away $7 but after walking by some open doors on the full rooms, I admit, those rooms looked ridiculously tiny. I'm not sure anyone would want to stay in a room that tiny if what I saw was the norm for a "full" bed room. I didn't walk in any of these rooms but they looked unbelievably small. So do yourself a favor and book a queen room with a desk.
The Expedia prices for Dunn are all inclusive including a nice breakfast & taxes (if memory serves). The Dunn's safes are larger than those at ML. My 11" laptop barely fit in the ML safe but easily fit in Dunn's safe. Dunn's staff was also extremely friendly, even calling taxis for my girls when they left late night. This was my first stay at ML & Dunn and while I'd stay at both again at current rates (ML rates will likely rise dramatically post renovation), the Dunn was far more impressive and a better value. The only advantage to ML was I asked for double queens so I could have multiples sessions between room cleanings. I don't think double queens exist at SL, Amistad or Dunn, at least not at the $45 price point.
At Dunn, I paid for Queen which was a nice room (room 16). The bathroom had windows with no shades so customers of ML could view into the bathroom without restriction but they couldn't see you if you were in the shower. You can pay $57 all in for a Dunn Queen with a walk in Shower, a desk, blackout curtains. Or you could pay $45 (currently) at ML for two queens in a spacious room with central air, central hot water, & a 60" TV (if you watch TV). Or you could go to SL and pay $109 +13% for a junior suite with no desk, curtains that don't block the light, and poor lighting.
Lighting may seem like a minor complaint but when a Tica enters your room & doesn't want the spotlight on her, she turns off the overhead lights. For us guys, we still want to see our girl. In the junior suites at SL, you have these exposed 6500K CFL bulbs lighting most of the room (ceiling). The girls want them off. I want to see the girls and I want the lights on. The girl always wins and we are left with a dim lamp as it is the only non ceiling lighting in the SL junior suites. Not suitable for pictures much less video or checks for STD outbreaks. At ML & Dunn, you have much better alternative lighting options although still far from optimal.
This is what I mean when I say CR proprietors don't seem to comprehend changes they could make at minimal or no expense to improve their customer experience. How is it hoteliers in Hanoi, Pattaya, Chiang Mai, Bangkok, Hong Kong, Macau, Singapore, Phuket, and other places all understand this simple concept but not a single independent hotelier in CR seems to get it? 6500K light is harsh. 2700K light is warm/soft. The bulbs cost exactly the same amount of money. Yet they all subject us to 6500K light. Why? And why not add light dimmers or diffusers / shades over the bulbs? At Home Depot in the States that costs what, $6 per light to diffuse it? A 60 watt dimmer costs what, $6?
The in room lighting at 318-A at ML and Room 16 at Dunn are far superior to Amante & El Dorado @ SL. Most guys pay $60-$100/hr for a girl. She comes to the room. Turns off the interrogation lights on the room ceiling. And we are left in some place like SL with nothing but a shaded table lamp to see our catch? Really? No in room light dimmers? No overhead light diffusers/covers?
I've been to far poorer countries than CR. But even in Vietnam & the Philippines they seem to understand this simple concept of diffused or soft lighting. In the 9-10 cities I've visited in CR, not a single independent hotelier has grasped this basic concept. It's frustrating as a customer and something that costs nothing or near nothing to remedy.
My buddy booked at room at HDR for $65/night so I think the hotel prices in general this time of year are really falling in San Jose. I refuse to stay at the HDR with their elevator fee, dingy rooms and noise issues. But why people continue to pay $120 (with tax) for rooms inferior to nearby options for less than half that rate is beyond me. For me, I'd spend that extra $60-$80/day saving on another session not on a hotel room equivalent to what I can find elsewhere for $60-80/day less.
I've stayed all over. Sportsmans, Freebird, Casa 69, Mona Lisa, Dunn Inn, etc. While the train noise at Casa 69 & La Amistad can be an issue, I always get woken up by motorbikes or trucks at 5:30 a.m. regardless of where I stay.
San Jose seems to be slipping. It's easy for a world traveler to see the deficiencies in a particular hotel market because there is a world of alternatives to offer as comparisons. Perhaps for those involved in a particular market, it's less obvious because they only see their local competition. Yet San Jose has something Thailand, Philippines, Vietnam, China, etc will never have. They have 10 million American's within a 3 hour flight, 20 million with in a 4 hour flight. Yet no one seems to be capitalizing on this huge affluent market staring them in the face...sitting on their doorstep. Which is truly a shame. I understand the labor laws in CR are brutal for business owners. But it's time to compete in the global market and use your proximity as a market advantage. And you Mr/Mrs/Ms CR hotel owner are positioned better than anyone else to capitalize on your rich neighbor. So start competing.
If you can't figure this out, send me a PM, I'd be happy to assist you.
Last edited by Maxbass on Sat Jun 20, 2015 10:59 am, edited 6 times in total.
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