Another good response.
Netgems wrote:
The case with the outfit I worked for is they were reasonably big and in CR for many years, maybe 200 employees, at any given time, maybe 20 to 30 gringos, mostly in sales and sales management and IT. All the CR employees were in customer service, accounting, general clerical, security, minor management positions, etc.
They had to have a certain amount of Americans to teach the Costa Ricans sales and marketing and be in management to deal with demanding customers who spend big bucks and want an American to deal with.
I've been in sales management in the USA as well as Costa Rica, and let me tell you young educated Costa Ricans fanatically love to soak up sales training and money making techniques. They are incredibly excited about making money and improving their lives, I set up sales training and a commission and bonus program and they attacked it like wolves on rabbits. They all hustled, busted their tails and kept meeting financial goals every time I reset the bar.
I'm back home now in a similar sales management situation and I have a few sales superstars. The rest are 3 steps above zombies and seem to be satisfied with their base pay and a minimum % of the commissions they could earn if they would get off their keisters and quit yapping incessantly about their lunch plans, their personal lives and who's going to win on "Dancing with Stars" or how fat "Kim" is getting.