Ok, I agree that we would all like to throw one of these bastards into a pool full of hungry alligators; I posted this to the facebook page, however, perhaps someone can provide this info to the person in question?
http://ukincostarica.fco.gov.uk/en/help ... nationals/Help for British Nationals
This page gives advice what help we can provide if you do get into difficulty. We offer help which is appropriate to the individual circumstances of each case, including:
issuing replacement passports;
providing information about transferring funds;
providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
helping people with mental illness;
providing details of local lawyers, interpreters and doctors and funeral directors;
doing all we properly can to contact you within 24 hours of being told that you have been detained;
offering support and help in a range of other cases, such as Ch*ld abductions, death of relatives overseas, missing people and kidnapping;
contacting family or friends for you if you want; and
making special arrangements in cases of terrorism, civil disturbances or natural disasters
UK law says we have to charge for some services. Consulates display the current fees and the standards of service you can expect.
Complaints and bouquets about our services
The British Embassy is committed to serving you with courtesy and respect. If you have any complaint about the treatment you have received in any of our sections, please write to me at the following address:
Mr. Tom Kennedy
HM Ambassador
British Embassy
PO Box 815-1007
Centro Colon
San José, Costa Rica
Please mark the envelope and letter 'PERSONAL'. We aim to reply to your complaint within three working days whenever possible.
We also want to monitor and analise our bouquets about our Consular Services. Should you wish to send bouquets, please write to:
feedback.consular.services@fco.gov.ukWe ask that you treat our staff with the same courtesy and respect that we are committed to serving you. We shall not deal with visitors who act aggressively or use offensive language.
Tom Kennedy
Tom Kennedy
HM Ambassador
British Embassy
San José