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Another way to put it is what is the SL cancellation policy ?

CANCELLATION POLICY

Cancellation of reservation must be done by written request either by fax or
e-mail and confirmed by one member of the reservation staff at least 72
hours prior to arrival date with no penalties or charges to the credit card.
After the 72 hour reservation period prior to your date of check in, the
cancellation fee is 50% of the entire reserved stay to the credit card you
use to guarantee your reservation. For reservations confirmed with less than
72 hours before the check in date and then cancel during that time we'll be
applying also 50% of the entire reservation, if you accept these conditions,
the hotel will use this document as a support of the reservation This is
backed by the laws of the Federal Government of the United States of
America, Canada, the European Union countries and the Costa Rica
Municipalidad.