Jmacaula wrote:
Im not sure if your talking to me directly, but Ill assume. For the love of God don't take any of this direct.
I have been there. It's not that its a deal breaker, but its the hotel and hospitality industry; you shouldn't have to do something along the lines of call and be run through each and every room and the differences.
Why add the extra burden on your staff when the majority of it can be prevented? Its simple. You make a link for rooms. Under that you will have a breakdown. Courtyard wing - AA, BB, CC; Mansion wing - DD, EE, FF. Under the various rooms, have a snap shot or two so that when you click on them you get a feel for the room and you can see what its all about. A grade 7 high student could do that..
Don't get me wrong I get what your saying. I just don't see why you would make it harder then it has to be. Just call? The whole point of a hotel website is to sell itself. Do you walk into a restaurant and the waiter says. Just show up? What if they don't like the room they guessed on, give a totally mediocre review to all their buddies and none of them ever show? The SL is pretty heavily booked. I doubt your going to go wander through other peoples rooms while they are staying there, and if the hotel lets you even look in someones room while its occupied that's kind of phucked up.
I've looked through many a hotels in various countries. Few, and I mean very few with non generic rooms don't show pictures or give specifics.
Look at the Medellin Mansion for example. Perfectly explains, and shows the different room types. You don't have to call the front desk, get disconnected, and try to explain what you want; you just point and click.
Some good ideas to talk about with staff and web master...I will only invite staff that has at least a 7th grade education. Seriously I think we can do better on this without writing a book. I believe Aussie Greg has 8-10 rooms we have 30 but with Jmacaula`s quick-code idea its very doable.
Thanks,
Bill