www.CostaRicaTicas.com

Welcome to the #1 Source for Information on Costa Rica
It is currently Sat Sep 13, 2025 4:04 am

All times are UTC - 5 hours [ DST ]





Post new topic Reply to topic  [ 25 posts ]  Go to page Previous  1, 2
Author Message
 Post subject:
PostPosted: Thu Apr 09, 2009 10:44 pm 
PHD From Del Rey University!
User avatar

Joined: Thu Nov 08, 2007 10:29 am
Posts: 2051
Location: Wherever I need to be...
...sad to report....BUTTTT.....irrespective of what "search engine" you use, ORBITZ always has the least expensive fares (including their service fee) out of MCI. Because MCI is in the middle of nowhere anymore, one is sorta kinda stuck with using ORBITZ UNLESS there is a fare "war" or whatever going down.

I got email from Continental for a $379RT (all taxes, etc.) and had to act pronto to secure. The exact same flights were a bunch more on ORBITZ, but even more on the others.

I do believe those of us in the hinterlands are just screwed when it comes to getting the best fare deals unless we hear directly from one particular carrier, as Continental did this time. *shrug*

_________________
"Actual happiness always looks pretty squalid in comparison with the over-compensations for misery. And, of course, stability isn't nearly so spectacular as instability. And being contented has none of the glamour of a good fight against misfortune, none of the picturesqueness of a struggle with temptation, or a fatal overthrow by passion or doubt. Happiness is never grand."
- Aldous Huxley, Brave New World, Ch. 16


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Thu Apr 09, 2009 11:27 pm 
Masters Degree in Mongering!
User avatar

Joined: Tue Sep 02, 2003 12:13 am
Posts: 785
Steven1 wrote:
Quote:
...sad to report....BUTTTT.....irrespective of what "search engine" you use, ORBITZ always has the least expensive fares (including their service fee) out of MCI. Because MCI is in the middle of nowhere anymore, one is sorta kinda stuck with using ORBITZ UNLESS there is a fare "war" or whatever going down.


???, are you sure? Orbitz should be getting the fares from the same place as Travelocity, Expedia, Etc.. In any case, just because you find the fare there doesn't mean you have to book it there. In fact there are good reasons for booking directly with alot of the carriers, eg. with Continental, you get their low fare guarantee, 50% bonus on Elite miles on discount fares, and $5 each ticket if you join their travel club.

If you do see a fare lower on Orbitz than on the carrier's website you may be able to get an additional $50 to $100 in the form of a travel voucher by booking the higher fare with the carrier's website and then invoking their low fare guarantee. They'll match the lower fare and give you a voucher for future travel. If not, you should have 24 hours to get a full refund. See individual carrier sites for details.

Steven1 wrote:
Quote:
I got email from Continental for a $379RT (all taxes, etc.) and had to act pronto to secure. The exact same flights were a bunch more on ORBITZ, but even more on the others.


Are you sure you got the email directly from Continental? I didn't know they offered that service. Many of the search engines do though. I occasionally get notices of sales for a bunch of city pairs or for a new route though.

Steven1 wrote:
Quote:
I do believe those of us in the hinterlands are just screwed when it comes to getting the best fare deals unless we hear directly from one particular carrier, as Continental did this time. *shrug*


Try http://www.farecompare.com and setup some fare alerts from MCI. New deals may not be bookable for about 3 hours so don't get discouraged if you are not finding the fare on a booking engine. In the past they had problems with fuel surcharges not be calculated into the pricing of their alerts but I think that's been taken care of.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Fri Apr 10, 2009 8:49 am 
PHD From Del Rey University!
User avatar

Joined: Thu Nov 08, 2007 10:29 am
Posts: 2051
Location: Wherever I need to be...
Thanks for the tip below, Senordos. Here's the deal:

ORBITZ and all the other outfits typically do NOT route you directly; you have to fly to a hub which "...has space....". With Continental, that don't mean flying from MCI to HOUSTON. Generally, it means flying from MCI to ORD; ORD to IAH; and then IAH to SJO. It sux, but it generally is the least expensive ticket by many, many dollars....all things being said.

Now, when they fly you NORTH despite the fact you're heading SOUTH, they do a code share with outfits like American, United, Frontier, etc. Thus, it's not possible to book directly with Continental (and I do not believe their "low fare" guarantee applies, though I am going to fax customer service today to establish what's what with that nice piece of advise. Thank you very much.) ; trust me, I've tried and tried. Also tried to use travel agencies supplying them with the same flight data but no can do. I believe it is a factor that ORBITZ et all buy "bulk space" and hawk it that way.

Yeah, I'm 95% certain the email came directly from Continental, but as it's deleted I cannot be 100%. Then again, now you got me wondering was I just poking around on their web site and lucked out? However, too, the email could have been a generic "sale" email from Continental which may not have specifically said MCI to SJO....but provided a sufficient tickler that compelled me to check it.

PS: The fact this flight is direct makes it a cake walk....I leave MCI early, but I get into San Jose at or about 11:30am....which sure beats the typical 10pm non-sense AND adds a full day to the routine of getting "psychologically adjusted".....

Senordos wrote:
Steven1 wrote:
Quote:
...sad to report....BUTTTT.....irrespective of what "search engine" you use, ORBITZ always has the least expensive fares (including their service fee) out of MCI. Because MCI is in the middle of nowhere anymore, one is sorta kinda stuck with using ORBITZ UNLESS there is a fare "war" or whatever going down.


???, are you sure? Orbitz should be getting the fares from the same place as Travelocity, Expedia, Etc.. In any case, just because you find the fare there doesn't mean you have to book it there. In fact there are good reasons for booking directly with alot of the carriers, eg. with Continental, you get their low fare guarantee, 50% bonus on Elite miles on discount fares, and $5 each ticket if you join their travel club.

If you do see a fare lower on Orbitz than on the carrier's website you may be able to get an additional $50 to $100 in the form of a travel voucher by booking the higher fare with the carrier's website and then invoking their low fare guarantee. They'll match the lower fare and give you a voucher for future travel. If not, you should have 24 hours to get a full refund. See individual carrier sites for details.

Steven1 wrote:
Quote:
I got email from Continental for a $379RT (all taxes, etc.) and had to act pronto to secure. The exact same flights were a bunch more on ORBITZ, but even more on the others.


Are you sure you got the email directly from Continental? I didn't know they offered that service. Many of the search engines do though. I occasionally get notices of sales for a bunch of city pairs or for a new route though.

Steven1 wrote:
Quote:
I do believe those of us in the hinterlands are just screwed when it comes to getting the best fare deals unless we hear directly from one particular carrier, as Continental did this time. *shrug*


Try http://www.farecompare.com and setup some fare alerts from MCI. New deals may not be bookable for about 3 hours so don't get discouraged if you are not finding the fare on a booking engine. In the past they had problems with fuel surcharges not be calculated into the pricing of their alerts but I think that's been taken care of.

_________________
"Actual happiness always looks pretty squalid in comparison with the over-compensations for misery. And, of course, stability isn't nearly so spectacular as instability. And being contented has none of the glamour of a good fight against misfortune, none of the picturesqueness of a struggle with temptation, or a fatal overthrow by passion or doubt. Happiness is never grand."
- Aldous Huxley, Brave New World, Ch. 16


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Fri Apr 10, 2009 9:30 am 
Masters Degree in Mongering!
User avatar

Joined: Tue Sep 02, 2003 12:13 am
Posts: 785
Steven1 wrote:
Quote:
PS: The fact this flight is direct makes it a cake walk....I leave MCI early, but I get into San Jose at or about 11:30am....which sure beats the typical 10pm non-sense AND adds a full day to the routine of getting "psychologically adjusted".....


You mean direct from Houston right? You'll have to make a stop in Houston, Continental only flies direct to SJO from IAH and EWR.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Fri Apr 10, 2009 10:03 am 
PHD From Del Rey University!
User avatar

Joined: Thu Nov 08, 2007 10:29 am
Posts: 2051
Location: Wherever I need to be...
It's all "terminology" Senordos. It's direct from MCI and Non-Stop from Houston. Were I to take the earlier noted route, MCI-ORD; ORD-IAH; IAH-SJO, that would be called a jacked up connection because the MCI-ORD makes no sense.....it's a space thing with the airlines and why Orbitz and such have such crazy routes.

I just got off the fax and phone with Continental, and sad to say, that guarantee don't apply UNLESS, and I quote:

"4. Applies only on itineraries wholly operated and marketed by Continental Airlines, Continental Express*, Continental Micronesia or Continental Connection."

Continental don't market no route to SJO from MCI via ORD; Orbitz, Travelocity, Expedia, etc. do.

Senordos wrote:
Steven1 wrote:
Quote:
PS: The fact this flight is direct makes it a cake walk....I leave MCI early, but I get into San Jose at or about 11:30am....which sure beats the typical 10pm non-sense AND adds a full day to the routine of getting "psychologically adjusted".....


You mean direct from Houston right? You'll have to make a stop in Houston, Continental only flies direct to SJO from IAH and EWR.

_________________
"Actual happiness always looks pretty squalid in comparison with the over-compensations for misery. And, of course, stability isn't nearly so spectacular as instability. And being contented has none of the glamour of a good fight against misfortune, none of the picturesqueness of a struggle with temptation, or a fatal overthrow by passion or doubt. Happiness is never grand."
- Aldous Huxley, Brave New World, Ch. 16


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Fri Apr 10, 2009 11:23 pm 
I can do CR without a wingman!
User avatar

Joined: Tue Jul 04, 2006 4:02 pm
Posts: 207
Location: midwest USA
Steven1,

Can you post me a link to information on the Continental Low fare guarantee? My flight to SJO has decreased in price by $200 since I purchased it. When I called Continental, the only thing they would offer is to change my flight ticket for a $150 charge and give me a $50 credit on future travel. When I searched the Continental website for information I could not find any low fare guarantees.

Lost


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Apr 11, 2009 1:02 am 
Masters Degree in Mongering!
User avatar

Joined: Tue Sep 02, 2003 12:13 am
Posts: 785
Lostinspace wrote:
Steven1,

Can you post me a link to information on the Continental Low fare guarantee? My flight to SJO has decreased in price by $200 since I purchased it. When I called Continental, the only thing they would offer is to change my flight ticket for a $150 charge and give me a $50 credit on future travel. When I searched the Continental website for information I could not find any low fare guarantees.

Lost


Continental's low fare guarantee, is to guarantee that they will not be undersold at the time of the ticket purchase. They are saying there is no reason to look anywhere else to buy your ticket because they guarantee that they are selling it for the cheapest price available.

They are not guaranteeing that the price will not go down, very few airlines do but there are exceptions. You could also buy your Continental (or any airline) ticket on Orbitz and be somewhat protected with their new promotion. If somebody buys the exact same itinerary as you (airline, dates, flight number, fare class) from Orbitz at a later date for a lower price they will refund you the difference.

The agent you talked to did the correct thing according to their written policy.

There's a link to Continental's low fare guarantee policy on their home page on the left side, where it says:

Our Lowest Fare. Guaranteed.
Get Details <---Click There

Here's the policy:
Quote:
Low Fare GuaranteeFind Continental's lowest fare to popular destinations like Las Vegas, New York, Orlando or anywhere else Continental flies. Forget those so-called low-fare travel Web sites, because when it comes to finding the lowest Continental Airlines fare online, continental.com has it. Guaranteed. In fact, if you find a fare for the same flight, itinerary and cabin that's more than $10 lower than through continental.com, we'll make up the difference and give you a $100 Electronic Travel Certificate.

Here's how this offer works:

Purchase your ticket at continental.com (with a U.S. billing address).
If you find a lower published retail price online for the same Continental flight, itinerary and cabin that is $10 or more lower than the fare purchased on the same day of your original Continental purchase, call 800.490.2021 and file your claim.
We'll refund the difference and give you a $100 Electronic Travel Certificate toward a future Continental flight if we can verify the lower online fare.
Forget those so-called low-fare travel Web sites, because when it comes to finding the lowest Continental Airlines fare online, continental.com has it. Guaranteed. In fact, if you find a fare for the same flight, itinerary and cabin that's more than $10 lower than through continental.com, we'll make up the difference and give you a $100 Electronic Travel Certificate.
And not only will you find the lowest fare at continental.com, but you do not pay a service fee for booking online.

We've made continental.com one of the most user-friendly travel sites anywhere. You can manage all your flight, hotel and car rental reservations, save up to 75% when booking hotel stays, and save time by checking in for your flight.

We guarantee you'll get the best fare on any Continental flight.

Find and book the lowest fares for Continental Airlines flights.

Terms & Conditions
Your claim must be made by midnight Central Time of the same day on which the ticket is purchased or within 4 hours if the ticket is purchased after 8 p.m. Central Time. Claims must be made by calling 800.490.2021. Claims for the Low Fare Guarantee may not be made through any other Continental Airlines phone number.
Tickets purchased must be United States point-of-sale and purchased at continental.com only.
Guarantee applies only to tickets purchased with a credit card and a United States billing address.
Applies only on itineraries wholly operated and marketed by Continental Airlines, Continental Express*, Continental Micronesia or Continental Connection.
Tickets must be the least expensive available on continental.com for the chosen itinerary at the time of purchase. "Lower online fare" means only published retail fares available on the Internet for the exact same flights on the same travel dates for the same travel itinerary. Corporate, military, wholesaler, consolidator, opaque agencies and other discount fares are not eligible. Fares must be for the same cabin (First/Business class, BusinessFirst or Economy), and for the exact same flights that carry the same fare restrictions.
Continental Airlines must be able to verify the lower online fare online at the time of claim. Other methods of verification (e.g., fax, screen prints) are not eligible.
Guarantee does not apply to base fare differences of less than $10.00. Differences of $10.00 or more will be refunded to the credit card used for the purchase. There is no limit to the amount of the refund. An Electronic Travel Certificate (ETC) in the amount of $100.00 will be issued for each ticket eligible under the Guarantee. The ETC is valid toward the future purchase of any Continental ticket, will only be issued in the name of the ticket holder, is non-transferable and is not combinable with any other Travel Certificate or promotion. The ETC will be valid for one (1) year from the date of issue. ETC is not valid for codeshare flights.
The ETC and the difference in fare are the sole and exclusive compensation that will be provided for Continental's failure to fulfill its Low Fare Guarantee.
Continental Airlines reserves the right to terminate this offer at any time without notice.

*This offer is valid for OnePass members who purchase travel through continental.com. Offer valid only on flights operated by Continental Airlines; Continental Express (operated by ExpressJet Airlines, Inc or Chautauqua Airlines, Inc.); Continental Micronesia and Continental Connection (operated by Cape Air, Colgan Air, CommutAir, and Gulfstream International Airlines). Continental Airlines Vacations and continental.com Specials purchases do not qualify for this offer. This promotion is not available to customers who book reward travel via continental.com site or other distribution channels.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Apr 11, 2009 1:55 am 
I can do CR without a wingman!
User avatar

Joined: Sat Oct 01, 2005 11:38 pm
Posts: 263
Location: Phoenix
This is a shock as I traved AA in March from Phoenix for only 400 and went through MIA and DFW on the way back with no problems or delays. I just purchased another tix from them going through DFW for 306RT. How can you not love these tix prices.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Apr 11, 2009 5:14 pm 
Masters Degree in Mongering!
User avatar

Joined: Tue Sep 02, 2003 12:13 am
Posts: 785
AZCentral wrote:
Quote:
I just purchased another tix from them going through DFW for 306RT. How can you not love these tix prices.


Want more love. Try buying the tickets in reverse, it's only $208 R/T all-in. Take advantage with a "nesting pair" strategy, US and CO have similar competitive fares with AA.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Apr 13, 2009 5:16 am 
PHD From Del Rey University!
User avatar

Joined: Thu Nov 08, 2007 10:29 am
Posts: 2051
Location: Wherever I need to be...
Sorry for the delay in getting back to you, Lostinspace. Here is the link:

http://www.continental.com/web/en-US/co ... b/lfg.aspx

I think I differ with Senordas relative to how Continental handled your situation. A lot depends on who and how you booked with in the first place. The fare guarantee cannot be based on a code share basis where another carrier is part of the equation....all travel has to be on Continental.

Check with the customer service people at this number: 800.490.2021 The deal is that agent has to be able to go wherever you've found the cheaper flight and be able to book a flight. If they can, the guarantee is supposed to kick in. Now, a question may be "Can the web site being utilized to find the lesser fare "Continental.com", or does it have to be a competitor?" I can't tell from the all the fine print. Of course, the way I read it, you should be getting the money! But they may be reading it a different way.....

ooopppsss.....I found this: "1.Your claim must be made by midnight Central Time of the same day on which the ticket is purchased or within 4 hours if the ticket is purchased after 8 p.m. Central Time. Claims must be made by calling 800.490.2021. Claims for the Low Fare Guarantee may not be made through any other Continental Airlines phone number. Now I agree with Senordos.

Still can't hurt to phone and express concern that the fare dropped so much since you first purchased; that you're a loyal customer; let's sweeten this up somehow....even if it is to add miles to your account, etc., etc., etc.

Good Luck! 8)

Lostinspace wrote:
Steven1,

Can you post me a link to information on the Continental Low fare guarantee? My flight to SJO has decreased in price by $200 since I purchased it. When I called Continental, the only thing they would offer is to change my flight ticket for a $150 charge and give me a $50 credit on future travel. When I searched the Continental website for information I could not find any low fare guarantees.

Lost

_________________
"Actual happiness always looks pretty squalid in comparison with the over-compensations for misery. And, of course, stability isn't nearly so spectacular as instability. And being contented has none of the glamour of a good fight against misfortune, none of the picturesqueness of a struggle with temptation, or a fatal overthrow by passion or doubt. Happiness is never grand."
- Aldous Huxley, Brave New World, Ch. 16


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 25 posts ]  Go to page Previous  1, 2



All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:



Powered by phpBB® Forum Software © phpBB Group