I thought that I would post my weird experience last month...
I was in CR and was going to make a quick one way hop to MDE on Copa booked thru Expedia ($35-40 cheaper) then go home from MDE. I got to the airport and apparently my reservation was canceled (
BY ME!!!)
. When I went to check in online the night before, the Copa website had trouble finding my reservation, but on the 3rd or 4th try, it finally found it. So I checked in and had a boarding pass emailed to me. But at SJO, the Copa agent told me that I had to go to the kiosk to print a boarding pass, the email "doesn't count" in her words. The kiosk couldn't find my reservation and I went in line to check in. They said that my reservation was canceled, but had no other info because it was 3rd party booking. I contacted Expedia (can't get them on the phone) and they said that I canceled my own reservation. WTF???
Lesson learned-- book direct with airlines, even if more expensive. I didn't get any money back either. Bullshit!