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| Is something wrong with Sportsmens reservations? https://forum.costaricaticas.com/viewtopic.php?f=4&t=44226 |
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| Author: | Catlore_55 [ Tue Oct 08, 2013 5:01 pm ] |
| Post subject: | Is something wrong with Sportsmens reservations? |
For the past several days I have been attempting to make a reservation at the sportsman's Lodge. Sometimes the website does not work at all. Twice I have been told that my request was received and I would get an answer back in 24 hours, but I got nothing. A little bit ago I called the 800-number. I selected the code for reservations, the phone rang several times and then only a busy signal. This then happened twice more. Does anyone know if something is wrong with this hotel? |
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| Author: | True Sportsman [ Wed Oct 09, 2013 6:41 am ] |
| Post subject: | Re: Is something wrong with Sportsmens reservations? |
Caltore_55, We have been receiving reservation requests throughout the time frame you mentioned above. please try this email for now until we can research why you are having these problems. info@sportsmenscr.com and cc your inquiry to manfred@sportsmemnscr.com. You can try calling on our direct line at 011-506-2221-2533 and I will credit the call costs to your stay at the Sportsmens Lodge. I have sent a copy of this to our Hotel Manager and our web hosting service. Thank you, Bill Sportsmens Lodge |
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| Author: | Diablo [ Wed Oct 09, 2013 7:47 am ] |
| Post subject: | Re: Is something wrong with Sportsmens reservations? |
Bill- Had the same problem with the 800 number(didn't try website). I also called the local number, about 8:30 am your time, and the phone just kept ringing. Will try again today a little later in the day |
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| Author: | Catlore_55 [ Wed Oct 09, 2013 8:42 am ] |
| Post subject: | Re: Is something wrong with Sportsmens reservations? |
Bill: I will try again. In addtion to what i said above, I sent e-mails on 9/30 and 10/2. I sent them to reservations@sportsmenscr.com. I got no replies. I will try again right now at the e-mail address you suggested above. |
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| Author: | True Sportsman [ Wed Oct 09, 2013 11:44 am ] |
| Post subject: | Re: Is something wrong with Sportsmens reservations? |
Gentlemen, Thank you for the information and I am very sorry for the problems you have had reaching us. It is our responsibility to get these issues resolved and we will ASAP! You can try info@sportsmenscr.com or call 011-506-2221-2533 and I will reimburse you for the call once you arrive. We have all of our resources working on eliminating these problems right now. Again Thank you! Bill |
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