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Hotel Dunn Inn - I won't be back. https://forum.costaricaticas.com/viewtopic.php?f=4&t=36921 |
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Author: | Lennydo [ Tue Mar 01, 2011 11:16 pm ] |
Post subject: | Hotel Dunn Inn - I won't be back. |
I recently stayed at the Dunn Inn for 5 days. Based upon what I heard that happened to my friend Boyd (BKTuna) I was skeptical, but kept my reservations since I was inside of their 8 day rule. (If you cancel reservations within 8 days, they charge you for 100% of your stay.) ![]() Although I made my initial reservations thru Boyd, I was passed to Guy Grand who quoted me $80 via email for one of new King Suite rooms. My confirmation email came back at $60. To make sure I was not being erroneously moved to an undesirable room, I sent them a copy of the email from Guy Grand and ask if there was an error. Although I suspected that I would be given an unsatisfactory room, in fact the room (#25) was new and quite nice. However, they charged me $85 for the room. I pointed this out when I checked in and reminded them of the Guy Grand email, but they totally ignored me. For my entire 5 day stay, I never met Guy Grand and when I checked out, the room charge was still $85 and Guy Grand was no where around. Another thing Muy Tico. ![]() ![]() My only complaint about the room (#25) is the complete lack of window coverings on some rather large windows. Since the sun comes up at 6:00 AM in Costa Rica, (about 3 hours after I went to bed) you can imagine that I said some nasty things about the idiot that chose not to put drapes on the windows before renting out the room. I asked the ladies at the front desk for a room change or something to cover the windows and was ignored. ![]() ![]() The new bar is nice, but the design cannot accommodate live music. There are so many large glass windows on opposite sides of the room from each other that live music sounds only like noise – too many reverberations. At this point, I’m not sure it’s fixable. Just poor design. Makes the owners look like amateurs who don’t listen to anyone but themselves. ![]() Some days I’m ready for breakfast after their 10:30 AM cutoff for the “free†breakfast. When I told the waitress that I was willing to pay for breakfast off of the menu, each day it was a major issue and they had to ask the manager. Each day, I reminded them that I could just go to Sportsmen’s to get breakfast if they can’t persuade the manager or the kitchen to cook bacon and eggs past 10:30. After a few minutes, they decided they could serve me breakfast – like they were doing me a favor. ![]() ![]() Asta from Sportsmen’s fame is the bartender and it’s always nice to spend time with her. She’s a real class act. One night while sitting at the bar with my ex-novia and talking with Asta, I went to the restroom only to see the Dunn Inn Manager (Jack) had moved in while I was out. He set an appointment with her to “interview†her for a job as a barmaid and never mentioned it to Asta. I can’t interpret intentions – only actions. It was clear that Asta knew my ex-novia, but it’s unclear why any experienced manager would seek to employ anyone without discussing it with the lead person they would be working with - especially when it’s a person of Asta’s quality that also knows the person being interviewed. In addition, for my entire 5 day stay, neither Jack or the other guy who seemed to be always around acting like he was in charge reached out to meet me or make me feel welcome to the Dunn Inn. They just hung out with themselves and their Tico customers. I prefer a more hospitable environment. ![]() ![]() My only conclusion from my stay is that these guys are just egotistical assholes with no experience who think having the Dunn Inn will help them meet chicas. Sad commentary when you know how really easy it is to meet chicas in Costa Rica. ![]() Guys, there is no need to boycott Dunn Inn, these guys will kill it on their own. Except for Asta, there is no need to go there. If we can persuade Bill to bring Asta back to Sportsmen’s there will be no reason at all to go to Dunn Inn. If you agree with me about Asta, please be sure to mention it to Bill. ![]() ![]() |
Author: | Icantstayaway [ Tue Mar 01, 2011 11:32 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Wow, you gave them a shot and as has been predicted,........................................... "FAIL". |
Author: | N2Techno [ Wed Mar 02, 2011 8:12 am ] |
Post subject: | I agree |
Customer service always wins! We are CRT but we are customers to everything in their economy. If they treat us like Kings we will always return. When they treat you like one eyed jack, You won't be back! Boyd did an excellent job making everyone feel welcome. Anyone taking their first newbie trip make sure you book with Boyd. He is very willing and puts the edge you get from your newbie trip like you are at home and to have a great time. I will book with Boyd myself in the future! |
Author: | LAdiablo [ Wed Mar 02, 2011 11:16 am ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
^ hmmm that analogy may be a bit off. one eyed jack gets treated better than ever and never complains |
Author: | Orange [ Wed Mar 02, 2011 12:14 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Looks like we don't need a boycott, they will do themselves in. ![]() |
Author: | Icantstayaway [ Wed Mar 02, 2011 12:40 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Orange wrote: Looks like we don't need a boycott, they will do themselves in. ![]() Yeah , this is Hilarious. Lenny is exactly the kind of customer they said they were looking for. He gives them a fair shot and they blow it. |
Author: | Skink [ Wed Mar 02, 2011 12:47 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Lennydo wrote: My only complaint about the room (#25) is the complete lack of window coverings on some rather large windows. Since the sun comes up at 6:00 AM in Costa Rica Even the rooms that have complete window coverings don't seem to do anything as the window coverings are so thin the light comes in as if there was nothing there. |
Author: | Icantstayaway [ Wed Mar 02, 2011 12:54 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Concrete rooms with no curtains..... Is this a hotel or a prison ![]() |
Author: | JazzboCR [ Wed Mar 02, 2011 8:13 pm ] |
Post subject: | Re: I agree |
N2Techno wrote: Customer service always wins! We are CRT but we are customers to everything in their economy. If they treat us like Kings we will always return. When they treat you like one eyed jack, You won't be back! Boyd did an excellent job making everyone feel welcome. Anyone taking their first newbie trip make sure you book with Boyd. He is very willing and puts the edge you get from your newbie trip like you are at home and to have a great time. I will book with Boyd myself in the future! Remember he's now closely affiliated with the improved HLH, as well as the Clarion. Our man in SJO. |
Author: | CVCap [ Wed Mar 02, 2011 10:32 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Staying at the Dunn Inn at this point is just a slap in the face to the CRT community... ![]() |
Author: | DManWalking [ Wed Mar 02, 2011 11:45 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
WAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH lv it at home beatch |
Author: | Kbuck4o [ Fri Mar 18, 2011 10:35 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Just my personal experience at the Dunn Inn. WOW: Guess I must have missed all the Bad. My first stay (6 Days) was in mid. Jan. 2011: Not for sure what all the fuss is about as I have just finished my second stay (18 March) at the Dunn Inn and every day Guy and Jack both were there and they have gone out of their way to make my stay comfortable, even to the point of adding a supply of my favorite beer which they did not have in stock. It looks like the hotel is having some growing pains but with any business growth and changing management creates issues that take a bit of time to overcome. Not to go against CRT or the VIP members but I enjoyed my stay and would have no problem in recommending the Dunn Inn to my friends. |
Author: | 59Vette [ Fri Mar 18, 2011 11:25 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Staff at the Dunn are good people. I just refuse to patronize a business owner who could care less about CRT members. Just using us to get started with a gambling venture and throwing a fellow member to the curb. Just the way it went down, I have no respect for owner. Yes Managers and personnel are expendable but to fabricate an excuse to get rid of a person is unacceptable. Do what you want! It's a free country! I am supporting Boyd on this one. |
Author: | Icantstayaway [ Fri Mar 18, 2011 11:45 pm ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Kbuck4o wrote: It looks like the hotel is having some growing pains but with any business growth and changing management creates issues that take a bit of time to overcome. Not to go against CRT or the VIP members but I enjoyed my stay and would have no problem in recommending the Dunn Inn to my friends. The " changing management " is why we wont pay the place any attention. I don't know Boyd well but I have played pool at the Sportsman's and he was on my team and another time they put my beer on his tab and he wouldn't let me repay him. He is really just one of about 50 guys I know that also live here. But we usually stick together. Thats why we take time to post advice here. It's not "every man for himself". We wont go up and start talking to a girl if she is obviously with another guy. Most of the guys with some info did not feel right about how Boyd got done so we wont darken the doorway of the place that did it. |
Author: | Lennydo [ Sat Mar 19, 2011 11:26 am ] |
Post subject: | Re: Hotel Dunn Inn - I won't be back. |
Perhaps the best indication of the Dunn Inn's disinterest in future CRT business is they have not yet reached out to me individually or on CRT to address any of the complaints I have expressed. Their silence is deafening. ![]() Srilm, to your point: While in the bar at the Dunn Inn, one fellow told me the owners dispatched him to both the SL and the Del Rey to bring girls to the Dunn Inn since the place was empty and guys were leaving. Apparently, the girls left after the guys at Dunn Inn did not provide them any business. This just supports the view that these guys have little interest in being good neighbors. I guess their view of "If you build it, they will come," is just not working out as well as they planned. Oh Well. ![]() |
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