Mysnoatb wrote:
Or do they just hate me?
Just kidding.
Some people have mentioned they stll haven't worked out how to work the expanded bar, so service may have suffered as a result?
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| Service problems at the SL? https://forum.costaricaticas.com/viewtopic.php?f=4&t=31579 |
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| Author: | Mysnoatb [ Wed Nov 25, 2009 3:34 pm ] |
| Post subject: | Service problems at the SL? |
Anyone else notice the service at the SL is slipping? I'd say drastically? Everything from not being able to get a waitress when its slow, to them denying that I ever ordered lunch when I know I did because I had a menu in my hands that they gave me. I'm hoping that this is just a blip from the usual excellent service I had the past 3 times... Or do they just hate me? |
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| Author: | Miamiheller [ Wed Nov 25, 2009 3:40 pm ] |
| Post subject: | Re: Service problems at the SL? |
Mysnoatb wrote: Or do they just hate me?
Just kidding. Some people have mentioned they stll haven't worked out how to work the expanded bar, so service may have suffered as a result? |
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| Author: | Mysnoatb [ Wed Nov 25, 2009 3:45 pm ] |
| Post subject: | Re: Service problems at the SL? |
Miamiheller wrote: Mysnoatb wrote: Or do they just hate me? Just kidding. Some people have mentioned they stll haven't worked out how to work the expanded bar, so service may have suffered as a result? The part that is so surprising is that I've noticed these things when there was hardly ANYONE at EITHER bar. They're still friendlier than the DR - I asked Mia at the DR if I could just have a DROP of guaro to try before I bought a shot. She said no, I had to buy the whole shot. |
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| Author: | Estebanh [ Wed Nov 25, 2009 3:59 pm ] |
| Post subject: | Re: Service problems at the SL? |
Mysnoatb wrote: Miamiheller wrote: Mysnoatb wrote: Or do they just hate me? J I asked Mia at the DR if I could just have a DROP of guaro to try before I bought a shot. She said no, I had to buy the whole shot. Mia was kind of short with me at the Del Rey, too. I guess she thinks her shit does not stink. Well actually......her shit does not stink 
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| Author: | Thirdworld [ Wed Nov 25, 2009 4:10 pm ] |
| Post subject: | |
Dumb little twats down here no little about service... I could take the worst bartender I ever worked with in the States and they would be a star down here. |
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| Author: | Jamrock60 [ Wed Nov 25, 2009 4:29 pm ] |
| Post subject: | |
Service at SL been bad. No. cant believe it.. Then again I believe in the tooth faerie and Santa clause... |
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| Author: | Cujo's [ Wed Nov 25, 2009 5:48 pm ] |
| Post subject: | |
Stop eating so much 
Cujo |
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| Author: | Nhhank [ Wed Nov 25, 2009 5:58 pm ] |
| Post subject: | |
Just walk behind the bar or into the kitchen That gets things working The place is not the Ritz in Paris.... Talk about bad sevice??? |
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| Author: | BondTrader [ Wed Nov 25, 2009 7:17 pm ] |
| Post subject: | |
There is NO substiture for OUTSTANDING service and ANYONE that runs or tries to run a business should understand that. The fastest way to failure is to NOT CARE about your customers. |
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| Author: | True Sportsman [ Wed Nov 25, 2009 8:09 pm ] |
| Post subject: | We know and thanks! |
Hello Gentlemen, We know and Mysnoatb is right, our service level has suffered since our bar expansion. We have hired 4 brand new girls in the last 35 days and they are still learning. We just were not ready for the increase in business and covering the larger area that we have had, our mistake no doubt. The comment about it being bad at times even though its not full of custmers may have something to do with new people or being understaffed as well. I know that if we dont get better we will lose customers maybe for ever! I wont let that happen, believe me. Please keep posting about the service levels in the next few months this helps us. Thanks, Bill |
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| Author: | Californicationdude [ Wed Nov 25, 2009 8:15 pm ] |
| Post subject: | |
yeah, and you guys could take some tips from the proprietor of the CardBoard Inn, Inc. He serves fly swatters with breakfast! happy T Day dude to you and yours!
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| Author: | Thirdworld [ Wed Nov 25, 2009 8:16 pm ] |
| Post subject: | |
Bill, they are at their WORST when it is slow. I've seen it in a lot of places. As soon as no customers they are in the back talking. You should hide sometime and watch. One of the biggest things I was taught when bartending and waiting tables was to never have your back to the room. Anyhow, I'm sure you'll get the logistics of the new expansion worked out. |
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| Author: | Hank Daman [ Wed Nov 25, 2009 11:30 pm ] |
| Post subject: | Re: We know and thanks! |
True Sportsman wrote: Hello Gentlemen,
We know and Mysnoatb is right, our service level has suffered since our bar expansion. We have hired 4 brand new girls in the last 35 days and they are still learning. We just were not ready for the increase in business and covering the larger area that we have had, our mistake no doubt. The comment about it being bad at times even though its not full of custmers may have something to do with new people or being understaffed as well. I know that if we dont get better we will lose customers maybe for ever! I wont let that happen, believe me. Please keep posting about the service levels in the next few months this helps us. Thanks, Bill Tipical willingness to step and own an issues. Its why I will be there in a few days... 
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| Author: | 911 Driver [ Thu Nov 26, 2009 1:29 am ] |
| Post subject: | |
WTF, Why anyone still stays there is beyond me 
Regards, 911 Driver |
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| Author: | Zebra [ Thu Nov 26, 2009 1:46 am ] |
| Post subject: | |
Maybe you guys aren't tipping enough.
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