thanks for the feedback. I will take a moment to breathe.
I'll ammend this post once I hear back from Claritas
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| Clarita's Problem?!?! https://forum.costaricaticas.com/viewtopic.php?f=4&t=27160 |
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| Author: | Wildhare [ Tue Feb 10, 2009 11:11 am ] |
| Post subject: | Clarita's Problem?!?! |
Hola CRT brethren, I submitted a reservation online yesterday using the form on Clarita's website and gave a cc#. Here I am 18 hours later and still no confirmation. I have sent 2 follow up e-mails and no response to them either. When I call the number I get a beep like voicemail but no message first. Can't seem to get a live person on the call and I am getting a little concerned. I will be traveling out there and would like to be assured of a room and that my credit card # is not in the wrong hands. any guidance would be mucho appreciadad Wildhare |
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| Author: | Prolijo [ Tue Feb 10, 2009 11:52 am ] |
| Post subject: | |
I hardly think it is time yet for you to putting out the alarm bells. Apparently you submitted your form late yesterday afternoon and posted this question just after 8AM CR time this morning. That amounts to very few normal office hours, so the timeframe we're talking about wouldn't be all that much even it were for a small independent US hotel. Most small CR hotels don't manage their own websites and, even if they do, probably don't check their e-mail inboxes more than once per day. It also sounds like they may use the same phone line for both voice calls and FAX communications, another thing that isn't entirely uncommon down there. That doesn't mean you should just get a beep, but technical glitches aren't unheard of either. If I were you, I'd relax and give it a little more time (assuming it isn't even resolved by the time I post this). You have to understand this is CR, not the US. Pura Vida |
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| Author: | Wildhare [ Tue Feb 10, 2009 12:01 pm ] |
| Post subject: | |
thanks for the feedback. I will take a moment to breathe.
I'll ammend this post once I hear back from Claritas |
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| Author: | Orange [ Tue Feb 10, 2009 12:20 pm ] |
| Post subject: | |
The usual response time from a business in CR is 2-3 business days, but some are better and some are worse.. |
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| Author: | MarkL54 [ Tue Feb 10, 2009 2:20 pm ] |
| Post subject: | |
I think the phone at Claritas is answered at the bar,as they have no front desk as such. I wouldn't be alarmed anyway there are plenty of places to stay in Jaco as a drop in. |
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| Author: | Wildhare [ Tue Feb 10, 2009 3:39 pm ] |
| Post subject: | Heard back |
I just heard back from Clarita's. All is fine, apparently the interweb was broken
They appologized for the delay and I am set to go.. Again, if any of my bretheren are there Thurs - Sun, let me know. I'll buy the first round Thanks for the comments and I will post a report upon my return to the states next week. |
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| Author: | Thirdworld [ Tue Feb 10, 2009 3:57 pm ] |
| Post subject: | |
Good lesson here guys... This is still Central America!!! Our internet goes out all the time. People tell me routinely they call me and there is no answer, even though I have voice mail. |
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| Author: | CaptainCohiba [ Wed Feb 11, 2009 4:39 pm ] |
| Post subject: | |
HEY WH, How's the trip so far? How did you like the Intercontinental? |
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| Author: | El Ornitorrinco [ Wed Feb 11, 2009 6:03 pm ] |
| Post subject: | |
Thirdworld wrote: Good lesson here guys... This is still Central America!!! Our internet goes out all the time. People tell me routinely they call me and there is no answer, even though I have voice mail.
Internet service in San Andres Isla was the slowest I've ever seen...I was sure the hamster died in its wheel. 
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