A few comments about my "Stay" at this hotel
First, on the VIP discounts page the Hotel is called Paradise Hotel and the first line in the description is Sueños del Paraiso Beach Hotel.
These are two different hotels.
The link from the VIP page is to the Sueños Del Paraiso Beach Hotel.
None of the above is important to the story, just some information.
Anyway, I made reservations at the Sueños Del Paraiso Beach Hotel in early January and confirmed the reservation via email less than a week before our arrival on Saturday, February 17.
FYI, at no time was I asked for a credit card # for the reservation. They didn't ask and I didn't offer it.
Ok, so we arrive at the Hotel at 6 pm, and were told buy the receptionist, a nice young gentlemen, that since we did not arrive by 12:00 pm our room was sold to others.
What the Phuck!
We didn't get mad or raise hell but this is bull *hit. They found us another room at a little Cabina. Unfortunately it was only one room for me and a wingman
. The room had a/c, kinda, cold water only, two beds and virtually nothing else.
We didn't really care for the scene in Jaco, so we headed back to San Jose the next morning. When I got back to San Jose, I emailed the General Manager, Richard. This is the response I received.
----- Original Message -----
From: Richard Taylor
To: XXXXX
Sent: Monday, February 19, 2007 8:50 AM
Subject: Re: You didn't hold my reservation
I am sorry for the inconvience. Two quests that were supose to check out went to the beach and we could not find them so the rooms were not cleaned.
XXXXX <noqrtr61@hotmail.com> wrote:
Richard,
Well, we show up in Jaco yesterday at 6 pm only to find out our reservations
were not held.
I confirmed via email a week before my arrival that I was coming, you
responded.
If you were not going to hold my room if I didn't show up a 12 noon, you
should have told me or asked for a credit card number or something.
So we get stuck in a crappy little cabina for 2 guys (in one room), that
really doesn't work out to well in Jaco.
What's the deal?
Regards.
XXXX
Well gentlemen, needless to say this is a bull*shit response and inadequate.
Needless to say I will not be back.
noq