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Be carefuf of Ding.com
https://forum.costaricaticas.com/viewtopic.php?f=1&t=49396
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Author:  costareeker [ Tue Sep 13, 2016 11:52 am ]
Post subject:  Be carefuf of Ding.com

I just sent 2 "Top-up" (whatever TF that means), 1 each to 2 different phones in CR, each for $10. One cost $10.99 & the other $10.88 with the fees. My bank account this morning showed 3 debits for $10.99 & 1 for &10.88. I sent an e-mail message to Ding and am awaiting their response. Probably won't pursue this 2 hard as the $21.98 isn't worth a whole lot of effort. I just wanted everyone to beware of the duplicate charges when dealing with this company!!

CostaReeker

Author:  hotdogg [ Tue Sep 13, 2016 12:07 pm ]
Post subject:  Re: Be carefuf of Ding.com

I had something similar happen once and found it to be reversed within a day or so. I didn't engage customer service so I'm not really sure what was going on.

Sent from my SAMSUNG-SM-G900A using Tapatalk

Author:  Ilv4play [ Tue Sep 13, 2016 12:20 pm ]
Post subject:  Re: Be carefuf of Ding.com

This is who I use and have never had a problem. Been using them for about 4 years.

https://llamacostarica.com/buy/mobile_recharge

Author:  BashfulDwarf [ Tue Sep 13, 2016 12:45 pm ]
Post subject:  Re: Be carefuf of Ding.com

costareeker wrote:
I just sent 2 "Top-up" (whatever TF that means), 1 each to 2 different phones in CR, each for $10. One cost $10.99 & the other $10.88 with the fees. My bank account this morning showed 3 debits for $10.99 & 1 for &10.88. I sent an e-mail message to Ding and am awaiting their response. Probably won't pursue this 2 hard as the $21.98 isn't worth a whole lot of effort. I just wanted everyone to beware of the duplicate charges when dealing with this company!!

CostaReeker

Give it 72 hours to wash. Credit charges can sometimes be duplicated, but when the vendor sends the settlement to the clearing house (for actual payment), this is when it either clears off your statement or actually gets debited. As for your email to customer service, they may only see the single charge, because that is what their system 'thinks' that it sent.

Author:  Orange [ Tue Sep 13, 2016 1:53 pm ]
Post subject:  Re: Be carefuf of Ding.com

You got dinged for $22! :P

Author:  Tipicaman [ Tue Sep 13, 2016 1:55 pm ]
Post subject:  Re: Be carefuf of Ding.com

I have been using Ding for two years, and never had a problem. But you can also use Mobile recharge, I have also used them when Ding was down.

Author:  costareeker [ Tue Sep 13, 2016 2:45 pm ]
Post subject:  Re: Be carefuf of Ding.com

Orange wrote:
You got dinged for $22! :P

Ha...yes!! I got Dinged!!! :roll:

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