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Masterpago and ICE
https://forum.costaricaticas.com/viewtopic.php?f=1&t=38275
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Author:  DGD [ Thu Jul 21, 2011 5:23 pm ]
Post subject:  Masterpago and ICE

Just spent a useless 30 minute computer chat with ICE. My fault for not speaking spanish, it's their country, but geez there's enuf of us greengo's downthere they should have some english speakers.

here's my q: I was under the impression that if I recharged my ICE telephone acct via pago that my ICE account would automatically be credited. I am in the states, 2 month recharge necessary, etc. he lady was trying to tell me that no, I need to get some password on pin # from the pago receipt, call 1150 or 1199 on the phone and follow the prompts. If that's so, you can't keep your acct current from here, you have to have someone there make a deposit for you which is fine, but is this true?

Author:  Florida John [ Thu Jul 21, 2011 5:37 pm ]
Post subject:  Re: Masterpago and ICE

DGD,

I have online access to recharge my account every two months to keep it current. Follow the link below as another thread already goes into discussion and suggestions how to get this done. If you have any trouble PM and I think I can walk you through how to get this done.


viewtopic.php?f=1&t=37593&start=15

Author:  DGD [ Thu Jul 21, 2011 5:43 pm ]
Post subject:  Re: Masterpago and ICE

Thanks John, I am one of the psoters. I know how to do it online, but I recharged my chica's number yesteday and it's not being credited which led to this long chat with ICE today. ICE is telling me it's not automatic via pago, you also haveto call in a pin or some number on the phone which is impossible for mine because it's here in the states.

So the question remains, does the ICe account get auto recharged or do I have to call somethingin after i recharge thru pago

Author:  Florida John [ Thu Jul 21, 2011 7:19 pm ]
Post subject:  Re: Masterpago and ICE

My phone (SIM card) was credited automatically when I recharged it online last month. I did this before I returned to San Jose last month and I didn't have any problems. I didn't have to enter any pin number from the phone or anything like that but who knows. Let me know what you find out. Thanks.

Author:  DGD [ Sat Jul 23, 2011 2:08 pm ]
Post subject:  Re: Masterpago and ICE

My mistake, figured it out, I forgot to buy the instant transfer (upper left hand corner of masterpago page) and bought the Viaje accidentally. But they're telling too me bad, how sad, no credit from masterpago try ICE. Sure.

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