www.CostaRicaTicas.com

Maybe. Last year AT&T was upgrading my sub-division. On Friday morning my DSL was fine. By the time I got home from work I had no DSL and no phone service.

I filed a trouble ticket (had to do it from the office since I don't have a cell phone) and they said they could get to it on Tuesday. Great. That would mean the entire weekend without an internet connection. I COULD DIE!

I spent Saturday and Sunday afternoon in the office just so I could surf and check my emails.

On Tuesday sure enough the technician showed up. He said that for the previous 9 years my phone line had been hooked to the wrong connection so when they did the upgrade they unhooked me and never hooked me back up. He hooked me back up to the correct connection and I was back in action in an hour.

Yep, top flight work by the first crew.

One other note on DSL (this may have been mentioned) the distance you are from the nearest switching station (or power or something like that) will also effect your speed since the signal deteriorates over distance.

I just ran a speed test using Speakeasy from my house to the test point right here in Atlanta. I got 1257kps download and 216kps upload.

Using DSLreports (test point Miami) I got 1180kps download and 209 upload. Latency 62ms.

Should I complain to my ISP or someone else?